Cancellations & Returns
ID Card Now guarantees the customer's satisfaction with proofs. If ID Card Now cannot satisfy the customer, ID Card Now will refund the entire deposit amount if customer wants to cancel the project before printing process. However, once proofs are approved and cards are printed, ID Card Now will charge for all work and services performed, even if the order is subsequently canceled.
ID Card Now warrants that material produced and delivered by ID Card Now meets ID Card Now' standard specifications for the material or such other specifications as described on our website and meets generally accepted industry standards.
All custom-printed ID Card Now products are unconditionally guaranteed against defects in quality and workmanship. If any custom-manufactured product produced by ID Card Now from or through the use of materials is found to be defective in quality, or is shipped or labeled in error, ID Card Now will replace or repair defective product and/or correct error in shipment or labeling at its own expense or, at ID Card Now' option, refund to customer part or all of the purchase paid to ID Card Now, on the condition that a) written notice of such defect or error is received by ID Card Now at its office within thirty (30) days after shipment by ID Card Now to customer, and b) the defect or error did not result from a defect or error in the materials supplied by or on behalf of the customer. If said notice is not received by ID Card Now within the date indicated above, ID Card Now will be deemed to be released by customer from any and all liability.
The customer shall return any defective product to ID Card Now should ID Card Now so request. No products may be returned to ID Card Now without written return authorization by ID Card Now. Product returns or purchase price refunds will be prorated based on the quantity of defective products returned.
Prior to returning any product, you must obtain an RMA (return merchandise authorization) number from ID Card Now. The RMA number must appear on your address label. ID Card Now reserves the right to refuse delivery of any item returned without an RMA number.
ID Card Now is not responsible for any loss of revenue or profit or other financial damages of any kind whatsoever, whether direct or indirect, suffered by the customer for any reason whatsoever.
Orders for products not yet manufactured by ID Card Now may be cancelled by either party at any time. We Generally Process orders between 24 - 48 Hours of placing order and A Notification is sent to customer when order is processed, Order can be cancelled within 24 Hours of placing order. The customer will be responsible for all costs incurred by ID Card Now related to pre-manufacturing or manufacturing of any product, prior to receipt of notice of cancellation. After such cancellation, the customer's materials and any completed product may be delivered to the customer only after all sums owed to ID Card Now have been paid in full by cash or check.
ID Card Now provides designing service as complementary. Proofs will be printed as approved.